Els serveis socials al teu costat

The COVID-19 pandemic was not only a health crisis but also a social crisis. In this regard, social workers played a key role in minimizing the impact of this crisis, but their work was not always sufficiently visible or recognized.

Through 4 real stories, we showcase different aspects of the work carried out by social services. We combine a documentary approach with a fictional treatment to create human stories that allow us to explore the less-known aspects of the work of social services.

This campaign is complemented by a piece that combines images from the 4 stories with a narration based on the text of a real letter sent by a user of social services.

The campaign was disseminated on the various social networks of the Ajuntament de Barcelona, where it achieved over 40,000 views, all of which were organic.

Client: Ajuntament de Barcelona

Primary distribution channels: YouTube, Instagram, Twitter, Facebook

Secondary distribution channels: Internal Newsletter of the Department of Social Rights

Genre: micro-documentary